Block Blog

How Would You Rate Your Service Management Capability?

Service management plays a critical role in ensuring IT departments deliver services to user's in an efficient, consistent and effective manner.

Reflections on Cisco Live Berlin

Following a fantastic week at Cisco Live Berlin, I wanted to share my thoughts around some of the key topics that resonated throughout the entire...

Blog: 10 Years of Block

This month marks the 10th year since Block was founded. It’s fair to say we’ve come a long way since Jon and I were crammed into our little office at...

Changing Consumption Models : The Sharing Economy

The Baader-Meinhof Phenomenon, have you heard of it? I am sure you will again shortly. It is that strange coincidental thing that occurs when you hear...